Sales Tax

Why did you apply sales tax to my online order?

When a company has presence within a state or states, they become subject to state sales taxes through Sales Tax Nexus. The TJX Companies have presence all over the US, and because Sierra is now a part of their footprint, all items sold and shipped within the United States will now be subject to state sales tax. If the state in which your “ship to” address resides does not impose a state sales tax, we will not collect these charges at checkout. Likewise, certain items will be excluded from sales tax. Those items vary by state. Please visit the state’s Department of Revenue website for more information on which goods are subject to tax, the current tax rate and other useful information.

How do you know which state’s sales taxes to apply to my order?

Your sales taxes will be calculated and applied based on the “ship to” address you provide at checkout. The sales tax rate applied will be based on the rate set by the local, state and/or county tax. You may find information about sales tax rates on your state’s Department of Revenue website.

Will you charge tax on gift cards?

No. Sales tax is not applied on the purchase of gift cards. Applicable sales tax will be applied when you use a gift card to purchase goods.

Which items are sales-tax eligible or excluded from sales tax in each state?

The sales tax rate applied will be based on the rate set by the local, state and/or county tax. If an item is excluded from the sales tax according to your “ship to” address, we will not collect sales tax at checkout. You may find details on particular items excluded in the area on their state’s Department of Revenue website.

What if I live outside the US and use a forwarding service to receive my items? Will I be charged US state sales tax?

Yes. The forwarding service will be your “ship to” address in this instance. If the state in which the forwarding service resides does not impose a state sales tax, you will not incur these charges at checkout. Likewise, certain items will be excluded from sales tax. Those items vary by state. Please visit the state’s Department of Revenue website for more information on which goods are subject to tax, its current tax rate and other useful information.

Which states do not charge state sales tax?

Alaska, Delaware, Montana, New Hampshire and Oregon.

If you see an issue regarding the amount of sales tax you’ve been charged, please contact customer service.