Email Program and Other Offers

Emails FAQs

  • If an "almost gone" label appears next to the item, the sell out risk is very high. We recommend that you place your order immediately. Due to constant fluctuations in our inventory and the closeout nature of our products, items inlow quantities are not guaranteed until they ship.

  • Click on the Unsubscribe link at the bottom of any Sierra email you have received.

  • A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. It is usually found at the bottom of our emails under the disclaimer.

  • A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. If a keycode has already been activated on your order, the keycode box will state "promo entered".

  • No. Only one (1) keycode can be applied to an order.

  • Keycode expiration dates can be found in the disclaimer section of each and every email.

  • No. Keycodes can only be used during the time frame specified in the email.

  • Any exclusions pertaining to an offer will be listed on each keycode email. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers.

  • During the checkout process, a list of the items in your shopping cart will be displayed. If an offer is valid on an item in your cart, you will see Details in red text. By simply hovering or holding your mouse cursor over Details, a box will appear, showing you a display of the offer applied to each item and the price breakdown.

  • Prices in your shopping cart can change if you click through an email (applying a keycode); change or remove a keycode; if an offer has ended on an item left in the cart; or if an item has been marked down to clearance on the site.

  • If you leave items in your cart for several days and find that an item(s) is removed from your cart, we may have sold out of the item. You can verify this by typing, pasting or otherwise entering the item number in the search box in the upper left corner of the website. If the item comes up as unavailable then we have sold out of the item.

  • Some exclusions apply:

    • Avalanche Transceivers
    • Big Agnes Tents
    • Boats
    • Cameras
    • Capresso Disk Burr Coffee Grinder
    • Car Racks
    • Clearance/Thirds
    • Compound Bows
    • Daiwa Fishing Products
    • Fuel
    • Gift Cards
    • Ground EFX MX100 Digital Metal Detector
    • Lamson/Bauer/Ross/Sage Reels
    • Nuun Tablets
    • National Parks Pass
    • Paddle Boards
    • Saeco Odea Espresso Machine
    • Sage/Schliske/Zebco Rods
    • Select ABC Climbing Hard Goods
    • Select Bikes/Bike Parts
    • Select Burton
    • Select Frye Footwear
    • Select Marmot Sleeping Bags
    • Select Men’s Gore-Tex(r) Products
    • Select Red Wing Heritage Footwear
    • Select Sporting Optics
    • Simms Waders and Wading Boots
    • Sof Sole Insoles
    • Superfeet Insoles
    • Suunto Watches
    • Wolverine 1000 Mile Footwear
    • Other Select Items

Unsubscribe from an email

If for any reason you would like to unsubscribe from an email, there is an Unsubscribe link included in every email we send.